Terms and Conditions

Last updated: September 2026

1. About These Terms

These terms govern your use of the Great King website (greatking.in) and any purchases made through it. By using this website or placing an order, you agree to these terms. Great King is operated by Labh Singh And Sons, 255, Kamla Market, New Delhi 110002.

2. Products and Pricing

  • All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Product images are representative. Actual products may differ slightly in appearance due to manufacturing variations.
  • We reserve the right to update prices at any time. The price at the time of order placement applies to your purchase.
  • Promotional discounts and coupon codes are subject to their individual terms, including minimum order values and expiry dates.

3. Orders

  • Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order.
  • You will receive an order confirmation email once your order is placed. This email confirms receipt of your order, not acceptance.
  • We may cancel orders due to stock unavailability, pricing errors, or suspected fraudulent activity. You will be notified by email if this occurs.

4. User Accounts

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Email verification is required. Unverified accounts are automatically deleted after 15 days.
  • We reserve the right to suspend or terminate accounts that violate these terms.

5. Shipping and Delivery

  • We ship across India. Shipping charges and estimated delivery times are calculated at checkout based on your location and order size.
  • Delivery timelines are estimates and not guarantees. Delays may occur due to logistics or circumstances beyond our control.
  • You will receive tracking information via email once your order is dispatched.
  • Please inspect all packages upon delivery. Report any damage or discrepancy within 48 hours of receiving the shipment.

6. Returns and Refunds

  • Returns are accepted within 7 days of delivery for products that are defective or damaged while manufacturing.
  • Products must be unused, in original packaging, and accompanied by the order receipt or invoice.
  • Refunds will be processed to the original payment method within 7-10 business days after the returned product is received and inspected.
  • Custom or bulk orders may have different return policies. Contact us before ordering for details.

7. Warranty

All Great King products come with a 1-year manufacturer warranty from the date of purchase unless otherwise specified on the product page. The warranty covers manufacturing defects only and does not cover damage from misuse, improper installation, voltage fluctuations, or normal wear and tear. For warranty claims, contact us with your order details.

8. Intellectual Property

All content on this website, including product images, brochures, text, logos, and design elements, is the property of Labh Singh And Sons (Great King) and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without written permission.

9. Limitation of Liability

Great King is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the specific product in question.

10. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi.

11. Contact

For questions about these terms, contact us:

Also see our Privacy Policy.