Privacy Policy

Last updated: September 2026

1. Who We Are

Great King (operated by Labh Singh And Sons) is a manufacturer and retailer of home appliances based at 255, Kamla Market, Asaf Ali Road, New Delhi 110002, India. This privacy policy explains how we handle your personal information when you visit greatking.in or interact with our services.

2. Information We Collect

We collect only the information needed to process your orders and improve your experience:

  • Account information: Name, email address, and password when you create an account through Firebase Authentication.
  • Order details: Shipping address, phone number, and order items when you place an order.
  • Contact form submissions: Name, email, phone number, and message text when you send us an inquiry.
  • Browsing data: We use standard server logs that may include your IP address, browser type, and pages visited.

3. How We Use Your Information

  • Processing and delivering your orders
  • Sending order confirmation and shipment status emails
  • Responding to your contact form inquiries
  • Managing your user account and saved addresses
  • Verifying your email address upon registration

4. Third-Party Services

We use the following third-party services:

  • Firebase Authentication: For secure user login and account management. See Firebase Privacy Policy.
  • Google Cloud Firestore: For storing order and product data on Google-managed servers.
  • Google reCAPTCHA: On the registration page to prevent automated bot signups. See Google Privacy Policy.
  • Google Maps: Embedded on our contact page to show our store location.

We do not sell, trade, or share your personal information with third parties for marketing purposes.

5. Cookies

Our website uses essential cookies for authentication (Firebase session tokens) and cart functionality (stored in your browser's local storage). We do not use tracking cookies or third-party advertising cookies.

6. Data Security

We use HTTPS encryption for all data transmitted between your browser and our servers. User passwords are managed by Firebase Authentication and are never stored in plaintext. Our backend runs on a secured server with SSL certificates.

7. Data Retention

  • Order records are retained indefinitely for warranty and accounting purposes.
  • Unverified user accounts are automatically purged after 15 days.
  • Contact form messages are stored until resolved and may be deleted by our admin team.

8. Your Rights

You can update your account information from your profile page at any time. To request deletion of your account or personal data, contact us at labhsinghandsons@yahoo.com or call us at 011-23233500.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this privacy policy or how your data is handled, contact us:

Also see our Terms and Conditions.